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Working with Tracy Last, one can be assured that the highest quality of integrity will be maintained at each step of the process. Tracy is fully committed to top notch client service. I particularly appreciate that Tracy will be sure of the facts before providing the information. Her passion for many years has been centred around fire and life safety for the community and Tracy has run several very successful high profile initiatives. Her attention to detail is very reassuring when the final product will be in the public eye. I highly recommend you do business with Tracy Last, Last Logos / Prevention Connection. I have not been disappointed in the ten years I've been purchasing promotional products and running public-private promotional partnerships with Tracy on behalf of Canstar Restorations.
- Velvet Cates-Capell, Manager, Marketing & PR, Canstar Restorations
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I’ve known Tracy since 2005 and have purchased a considerable amount of product customized to accommodate our various public education programs. The service from Tracy has been exceptional, over and above one's expectation. I realize now what seems normal for her is really a high standard.
Tracy’s interest in the fire service is incredible. We’ve discuss many times aspects of our trade and she’s not afraid to ask questions. I admire that. She’s attended many conferences and learning symposiums where I’m always greeted with a smiling face. I appreciate our business relationship and always look forward to working with Tracy.
- Ken Sheridan, Captain, Fire Prevention Officer, Norfolk County Fire & Rescue Services
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Thank you Last Logos for very promptly supplying our pens to promote the 2011 FCABC convention in Abbotsford BC. We are extremely impressed and completely satisfied with the level of service you provided especially with such a tight timeline! It is refreshing to work with vendors willing to go the extra mile in a pinch!
- Donna Taschuck, Manager, Administrative Support Se, Abbotsford Fire Rescue Services
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Both the Comox Fire Department and our Training Centre have relied on Last Logos for a number of projects. The Training Centre recently purchased over 1500 water bottles 700 of which we sponsored for the BC Fire Chiefs convention. Tracy Last donated 100 bottles for the Fire Chiefs and 100 for the Training Centre. In turn we recognized Last Logos as a co-sponsor on both projects.I have found Tracy and her staff very professional to deal with. The products they have supplied have been of good quality and service has been outstanding! I would not hesitate recommending Last Logos for anyone needing promotional products and marketing services!
- Gord Schreiner, Fire Chief, CFO, Comox Fire Rescue, Comox Fire Training Centre
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Tracy, thank you for all the assistance you have provided Vancouver Fire & Rescue Services over the past years, supplying us with personalized giveaway items that we have required. Your assistance in the development and the timely delivery of these products has been a great asset to our Fire Department.
As you aware, the products that we purchase from you are instrumental in helping us as a Fire Service to spread our message of fire and life safety, particularly to the young children of our city. Unfortunately though, due to budgetary restraints, our ability to provide these giveaways is dwindling and although we will continue to purchase products from you, it may be in fewer quantities.
If you have any innovative ideas to assist us in meeting our goals, we would be more than willing to listen. We would also be receptive to allowing companies that are willing to assist us through sponsorship to proudly display their company logo on our giveaways. We are open to any other ideas you may have to help keep our costs down on these products.
Thanks again for all your help you have provided us over the years and I look forward to working with you in the future.
- Gabe Roder,Captain, Public Relations and Education, Vancouver Fire Rescue Services
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My first meeting with Tracy was in 1996. Our working relationship has continued from that date until the writing of this reference.
During this time Tracy has demonstrated her ability to:
- respond promptly to inquiries
- research and develop information
- provide quality products
Her dedication to providing these services has contributed to the success of project such as:
- the bi-annual Thompson Okanagan Inter-Agency, Wildland Urban Interface Symposiums
- educational materials and hand-outs for Fire Prevention Awareness Campaigns
In summary Tracy has demonstrated an ability to receive and analyse information, do research and provide her clients with innovative and practical solutions. Through her actions she has provided individual service to small fire departments as well as to larger local and provincial government organizations.
To this date Tracy continues to keep in touch with me on her projects. I appreciate her enthusiasm and am happy to share my expertise or insight when and where possible.
- RJ (Bob)Hickey, Owner, F.P.I. Consulting Services
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As a Trades member of the British Columbia Fire Chiefs Association I have known Tracy Last for 10 years both in my capacity as an owner and manufacturers representative.
I have directed several of my clients to Last Logos for when they required products and marketing expertise. Their feedback is that Tracy responds promptly to inquiries, researches and develops new and innovative marketing campaigns and provides quality products to support those marketing campaigns. All of them continue to work with Last Logos and remain repeat, satisfied customers.
Recently Tracy helped re-brand my company. This process included development of a new logo, design of business cards, letterhead, brochures and apparel. With the FCABC conference coming up we were under quite the time constraint to complete the project. Tracy and her team moved through the entire process professionally and seamlessly. I received all of the products on time and am very satisfied with the result.
In addition to the re-brand Tracy aligned my company with a very uniqe promotion. BC Fire Chiefs will receive a discount for any order of "Challenge Coins" placed at my booth during the FCABC convention.
It has been a lot of fun working with Tracy on these projects! I am glad she noticed my logo was in need of a makeover and I look forward to now having a better presence in the marketplace.
I will definitely continue working with Tracy for my future marketing and promotional campaigns.
- Kelly Kaye, Owner, STC Consulting
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Tracy Last has developed a strong desire and passion towards fire and life safety initiatives. In addition to her enthusiasm in providing resources towards this initiative Tracy has displayed and exhibited professional interpersonal and communication skills enabling the development of enhanced working relationships with many Fire Services nationally and internationally.
In this regard I would not hesitate in recommending the establishment of pursuing business with Prevention Connection.
- George Warner, CMMIII Fire Prevention Professional, Past President Onatrio Municipal FPO Assn
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Ms Tracy created an impressive impact at the Fire and Police World Game 2009 in Canada, She has absolute customer service approach, supporting her will directly benefit our world, she has a special gifting approach for children. Television and Telecommunication networking system should take advantage and influence the world to be a better place, a much safer place.
- Curwin Callender, Universal Safety Network, Trinidad
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Hi Tracy. Just wanted to congratulate you and your Staff for doing a fantastic job on our key fobs!!!!! I have received them today, they look great — better than I had expected. I also wanted to Thank You for delivering on time. Extra Thank You to Blanca who followed the order through and for the thoughtful gift as well! Looking forward to continuing to do business with you.
- Lisa O'Gara, On-Site Fleet Services
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Tracy Last continues to demonstrate a true passion for public education programs and initiatives that have a positive and direct impact on fire life safety services. She is a leader and a competent professional. She has dedicated much of her time and significant energy while promoting fire prevention programs and services. I would highly recommend Tracy as she continues to be involved in efforts to reduce fire related injuries and fatalities.
- Edward David Hodgins, ADM, Fire Commissioner, British Columbia Public Service
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I have known Tracy to be a hard working individual driven in her mission to provide customized fire prevention products to the Canadian fire service. She is committed to providing quality products and services to her clients.
- Sean Tracey, Canadian Regional Director, NFPA
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I really appreciate the extra effort and service your company provides. My order was quite small, just 4 items, and you handled all of my requests including delivering my document folder to my hotel and the remaining items to my office.
- Mike McCulley, Compliance & Enforcement Officer, BC Forest Service
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Top Notch Work! All of the products I ordered have arrived, in a timely fashion as well! Everything looks great, the t-shirts, mugs, bracelets, decals, clip'ems. All of the people in our Fire and EMS Departments especially like the Clip'ems that are a mini replica of our Fire Department crest. We've been working together quite seamlessly for several years now and we have a good sense of the products that go over very well with our various programs. Will be back soon to order more.
- Ken Sheridan, Fire Prevention Officer, Norfolk County Fire & Rescue Services
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I would like to say thank you first of all for the excellent quality of work done by Last Logos for the KFC Fire Warden T Shirts. Secondly thanks for the extra gift of Smokey Bear golf balls, pen and pad set, and fridge magnets, I will pass some of them out to the FWs but I may claim most of the golf balls. Thanks again and Merry Christmas!
- Mickey Macri, BC Forest Service
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I initially met Last Logos as official supplier of Smokey Bear educational materials for our BC Forest Service Protection and National Forest Week activities. Along with many Fire Centres and BC Timber Sales offices, I also count on Last Logos for apparel and custom specialty items for our Wellness Program.
- Rob Martin, Planning Officer, BC Timber Sales
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Hello Carolyn, Tracy, and Laura, I wanted to extend my thanks for helping me create and deliver our new and improved Forest Service hats. I ordered a total of 46 hats and was very pleased with the durability, design, and comfort. I also had a great surprise when opening the final delivery, which contained a number of novelties that where a hit with the kids. Thanks again for all of your help and I will be recommending your business to all Forest Service staff for any apparel needs.
- Adam Escott, Compliance and Enforcement Technician, BC Forest Service
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Tracy and her staff have once again provided innovative, well price items which the kids enjoy. Not only suppling stock products, they were able to customize the order to fit unqiue needs. Also her contacts in the Fire Prevention community have enabled improvements to our program. In short a great all around resource.
- Will vandenBorn, Fire Prevention Officer, Vanderhoof Fire Department
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Many, many thanks to all, especially Tracy and Laura!!! You went out of your way to expedite our Fire Prevention Week order to make sure that we got it on time. Not only did we get it on time, we got it faster than we thought we would, and you kept in close communications with us at the same time. YOU ARE TRULY FABULOUS!!! and a very smart and personable company to do business with. Thank you so much once again. you guys ROCK!
- Christie Bruce, Firefighter, New Westminster Fire Department
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Cheers to a big job done right! We ordered over 300 sweat suits for 300 cheerleaders. This is our second year ordering! It was wonderful to receive such a diverse and complex order by our deadline and with no error. What's more, the price we were quoted didn't flucuate as per experience with other suppliers! VERY MUCH APPRECIATED. Thanks Carolyn! CHEERS!
- Valmai MacIntyre, Coordinator, Meadow Ridge Knights Football Cheerleaders
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Thank you so very much for the fire safety donations you sent to our office. We were able to help provide a brighter and safer Christmas by presenting the family of 6 with a fire safety section to their hampers, which included the donations you so generously supplied!! We will further assess the value of these supplies in line with the direction our office is going. We look forward to building a relationship with your organization as we strive to continue to achieve fire safety awareness in British Columbia. Keep up the good work!
- Tammy-Lou Nieman, Information Systems Officer, Office of the Fire Commissioner
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I have been dealing with Tracy and her staff for a number of years now and I can't say enough about the quality of the products and the service she provides. Her staff is always very helpful and shipments are always received in a timely manner. Because of Last Logos a lot of children in our town have gone home happy from a hall tour or school visit. Keep up the good work Tracy.
- Des Webster, Assistant Fire Chief, Williams Lake Fire Department
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Thanks Tracy and crew, everything arrived on time and we are very happy with products, service and followup. Thanks for suggesting to do a kids tattoo that looks like our shoulder flash, we should have done this years ago!
- Kelly Gilday, Chief Fire Prevention Officer, Prince George Fire Rescue Service
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Our order arrived on the Wednesday with plenty of time to get ready for our open house. Thank-you for everything you did to make this happen, I truly appreciate it and a lot of children went home with balloons. Thanks for the samples as well, you can expect another order from us in the next month or so. Will talk soon...
- Doug Short, Chief Fire Prevention Officer, Milton Fire Department
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Last Logos can be proud of their quick delivery and professional manner. Our City is a bilingual City and requires all items with printing to be in both official languages. With this your company is willing to assist us with our needs. Your delivery dates are as promised and if something does go wrong you are prompt with letting us know. Your assortment of safety products give us a wide variety to chose from for all age groups. Thanks!
- Nadine LeBlanc, Manager Fire Administration, Moncton Fire Office
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Tracy & Staff: We are quite pleased with our order. We really enjoy the rewards kits — it has a bit of everything for everybody in it. Delivery was more that satisfactory considering we are at opposite ends of the country. We look forward to doing business with you in the future.
- Alfreda Hare, Stenographer, Corner Brook Fire Department
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I recently had the most rewarding experience working side by side with Tracy on one of my firm’s key initiatives, the New Westminster Fire and Rescue Public Education Vehicle. Canstar Restorations of Port Coquitlam, BC sponsored the graphics package for the vehicle through Tracy’s company, (and passion), Last Logos. Along with exhibiting a level of enthusiasm for our project equal to our own, Tracy's demonstrated ability to establish and promote working relationships with fire and rescue personnel guaranteed this project’s success. The project was delivered on time and on budget. It is without question that Tracy consistently displays a most positive attitude and dedication to providing cost effective solutions and support to provincial and community public safety education programs.
- Velvet Cates-Cappell, Marketing Manager, Canstar Restorations
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Dear Tracy, I would like to reiterate how happy we are with the new Public Education vehicle. Thank you for all your work on this project. Without your input and persistence this wouldn't have gotten off the ground. Your friendly and efficient manner really helped in completing this task. Thanks also for the suggestion of getting Canstar Restorations on board to sponsor the Sparky the Fire Dog graphics for the vehicle. They have been a great asset to our project and their "Lobster Fest" introducing our Public Education vehicle was a faboulous event.
- Brian Westell, Manager Fire Safety, New Westminster Fire & Rescue
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Service is excellent - I always received my order within 1-2 days. Products are very reasonable (usually the best price)and they always accommodate anything new requested. Tracey is super to deal with, she bends over backwards to help her clients - excellent company.
- Lisa Bell, Fire Prevention Administration, Sault Ste. Marie Fire Services
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The bookmarks you created for us look fabulous! I really appreciate your taking our suggestion and working with it. Our crew enjoyed assisting with photography and I was more than happy to provide the messages in order to help you complete the project. I just wanted to let you know how happy we are with the final product. We showed them around at our FPOABC conference and shared ideas on how our department plans to use them with our Fire & Life Safety House, summer reading programs and many other events. People were very impressed and look forward to receiving your ordering information.
- Charlene Jordan-Jones, The bookmarks you created f, Abbotsford Fire Rescue Service
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Last Logos has done business with Abbotsford Fire Rescue for many years. As President of the Fire Chiefs' Association of BC, I can also say they have been a valued and respected Trades member for approximately seven years, serving hundreds of our members with their wide range of educational products and promotional items.
Tracy Last is always searching for the next and best trend, producing quality items that are well received in our community. The Last Logos Team also consults with other professionals in the field and always come to the table with fresh and attractive designs.
I have always been pleased with Last Logos' products and the Abbotsford Fire Rescue Service will continue to be a customer.
- Richard Lawrie, Fire Chief, Abbotsford Fire Rescue Services
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We are using the 911 magnets, ambulance decals and ambulance tattoos in our Red Cross People Savers course for grades 1-6. We us them as incentive prizes and of course each child receives a 911 magnet to take home and out on the fridge!
- Lynette Finstad, Red Cross First Aid Instructor, E, SafetyNett Training Services
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I just wanted to say thank you. I can't believe we got the decals and tattoos already. I just ordered them on Friday and they arrived the next day. I'm sure we will be doing more business with you, especially if I have anything to do with it. Thanks again for the prompt service
- Margot Small, Fire Administration, Richmond Fire Rescue
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As a patrol officer I like to make the neighborhood kids happy by passing out your Junior Police decals that make children feel like "Honorary Police Officers". You have made this possible by allowing small quantity orders when other companies have a minimum order of 3000. I would like to thank you for having these decals available. It was a pleasure doing business with you. I'll be back!
- Andrew Wilson, Fall River, MA
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All of the children who complete our fire safety program get rewarded with a certificate and a fire hat with our Fire Dept name on the front label. For years we have handled our own buying and labelling of the hats although now we use Last Logos as a supplier as their price is competetive and delivery is much quicker. I appreciate the fact that the labelling is done for Last Logos by a community services group, our firefighters are also off the hook as the labelling of 1000's of hats was done by them in the past. Fire hats are a staple item at our hall and we go through 5,000 of them per year. The funds for the hats come from local businesses who earn recognition for their support in the form of media exposure through our department as well as a decal advertising their name on each of the hats that the children bring home.
- Jim Dixon, Fire Prevention Officer, City Of Burnaby Fire Department
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Tracy, Thank you for sending the parcel of Sheriff related items. I look forward to sharing them with the other members of the "Events Committee" soon, and will strongly recommend that we look to your company to supply the products we need.
I spoke briefly with one of the Fire Inspectors from the Nanaimo Fire Dept. who happened to be in our office and I related that I had just received the parcel from Last Logo's. He too was very impressed with what your company could supply, and how the kids responded to "Gift Bags" and Fire Hats that they gave out at the Fire Fair in August.
- Bruce Mowatt, Deputy Sheriff, Nanaimo Law Offices
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The Fire Chief hats we received from Last Logos have been a huge success. The custom artwork suggested by your team, and your assistance in keeping prices low, is appreciated. The Fire Chief Hats were a nice crowd attractor at Canada Day, which then gave us an opportunity to talk about fire safety with the kids and their parents. We also gave them to children at our 50th Anniversary Celebration and at our Fire Station open houses. Thanks.
- Steve Fowlds, Fire Inspector, Pickering Fire Rescue Service
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Last Logos provides the fire service with products that promote the fun side of learning. I would never consider starting my fire safety program without providing the participants with something fun. Young children feel comfortable with a fire truck stamp for their hand, older children can put on a fire department tattoo, kids and adults love to indulge in the "Stop Drop & Roll" suckers. All these products have put smiles on faces. I like to finish my programs by distributing pencils, magnets, stickers or a special "draw prize". Last Logos provides prompt service, has competitive pricing, and allows us to support a local business. Thanks Tracy!
- Rita Paine, Captain/Public Education Officer, Township of Langley Fire Department
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Thanks to recommendations made by Last Logos, the North Bay Fire Department was able to distribute fridge magnets with a fire safety message to 3,000 homes during our Residential Fire Safety Awareness Program. A local business was able to assist with the cost so we were happy to acknowledge their support by placing their logo on the magnets. Tracy and staff at Last Logos are a pleasure to deal with, meeting my tight deadlines and providing quality products. UPDATE - Our sponsor liked the program so well that they ordered again the following year.
- Sherri Korn, Fire Prevention Officer, North Bay Fire Department
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Hi! I am so happy to have found such fun stuff for the kids that come through our hall! You guys are great. I am so low on supplies and I have a bunch of tours coming up!! Any chance I could place a rush order? If not that's ok, I waited this long to find great stuff and I did, thanks
- Paula Gibson Griffith, Fire Prevention Coordinator, Town of Devon Fire Department
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